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Contact Us

Helpline services:

Contact number: +971 4 205 5907

Timings: Sunday to Thursday 09:00¬17:00 except on Embassy holidays.

Email ID:

Please note when contacting the Visa Application Center via email please do not leave the subject line and body of your message empty, which may result in delays in response.

You can find up-to-date information about the working schedule of the Visa Application Centre during public holidays in the News and Notices section.

VFS operates a call centre to answer your questions about the visa application process, technical queries about the online booking as well as the possibilities to book an appointment by talking to a consultant.

To make an appointment for submission of application at the Finland Visa Application Centre, Click on schedule an appointment


Joint Visa Application Centre 

Wafi Mall, Level 2, 

Falcon Phase 2, 

Umm Hurair 2, Dubai, UAE

GPS Coordinates: Latitude 25.229167 and Longitude 55.318611 

Wafi Mall is accessible by the RTA Metro (Green Line), and the nearest station is the Healthcare City Metro Station.


  • Wafi Mall has more than 1,000 covered parking bays which are controlled by the automated paid parking system.
  • Parking will be free from 0 to 3 hrs on all weekdays. Every additional hour will be charged at the rate of AED 10.
  • Valet parking is available at all main entrances to Wafi Mall. Additional Charges applicable.
  • VIP Royal parking is available at the main Atrium entrance.
  • Parking for guests with a disability is available at clearly designated spots in the car parks
  • Any information about parking charges and payment options can be obtained from the customer service desks located within the mall.

Business hours: 

09:00 – 17:00 Sunday to Thursday

09:00 – 15:00 Application submission

09:00 – 17:00 Passport collection only 


Joint Visa Application Centre 

Level B2 (Lower Ground), The Mall,

World Trade Centre, Khalifa Bin Zayed

The 1st Street (Airport Road), Abu Dhabi, UAE

GPS Coordinates – Latitude – 24.473537 and Longitudes – 54.349697

Parking: There are paid parking spaces available in front of the Joint Visa Application Centre in Abu Dhabi offered by Mawafiq. 

Business hours: 

09:00 – 17:00 Sunday to Thursday

09:00 – 15:00 Application submission

15:00 – 17:00 Passport collection only


Web Click to Call : Call us directly through your browser (only from Chrome, Firefox, Safari11 or Opera). You have to enable the audio features on your device, as the functionality is restricted to audio connections only.